TERMS AND CONDITIONS
Description of services
This website provides an easy and convenient way to customers to order
products of their choice at the click of a button
In order to place an online order, the user must ‘Sign in’ with a unique “user
name” that will be the email of the user and “password”. It is solely the user’s
responsibility to select and protect their username and password.
mymeatfactory.com is not liable for any problems, which may arise from the use
of a password. mymeatfactory.com does not share the user information with
third party companies.
How to make an order and how it is processed
Once you have added the products of your choice to the cart, you can submit
your order by clicking on “Proceed to Check Out”. You are requested to
recheck your order for the information entered and correct the errors, if any
before clicking on the “Proceed to Checkout” button
On receipt of your order, mymeatfactory.com will begin processing your
order and we will send a message on the final page that your order
has been received. You will also receive a sms confirming the receipt of your
order
Payment can be made by cash on delivery, card payment on delivery and
card payment online.
While every effort is made to ensure that accurate pricing and descriptions are
maintained, we reserve the right to cancel any order that is based on
inaccurate information and we will notify you immediately of any such
cancellation.
Product delivery
Buyers are solely responsible for verifying the accuracy of delivery addresses,
and mymeatfactory.com shall have no liability or responsibility for any
erroneous addresses.
mymeatfactory.com strives to complete deliveries timely, however delivery
times may be affected by factors beyond their control and therefore cannot be
guaranteed. We will inform you if we become aware of an unexpected delay.
During any product delivery, if the client is not available in the address
specified in the system, the products ordered by the client shall not be
delivered to anywhere else. In such a case, the buyer shall accept all legal
responsibilities arising from ordering a product to an address where he/she
does not exist.
All credit/debit cards details and personally identifiable information will NOT
be stored, sold, shared, rented or leased to any third parties
Any purchase, dispute or claim arising out of or in connection with this website
shall be governed and construed in accordance with the laws of UAE
Refund and Return policy
Customer satisfaction is the top priority for mymeatfactory.com. In case of
any problems with your order, please send us an email on
info@primezonetrading.com with all details and we will assist you
appropriately.
In case the situation demands a full/partial refund, the refunds will be done
through the original mode of payment.
Prices and availability
mymeatfactory.com reserves the right to update the prices at any time.
While we will do our best to procure and deliver your order, certain products
may be temporarily unavailable or out of stock. In such cases: if you did not
receive your order or received an incorrect order, you will be issued a full
refund; if part of your order is missing, we will issue a partial refund for the
price of the undelivered quantity.
Debit/ Credit Cards
We accept payments using Visa and MasterCard credit/debit card in AED.
Credit or Debit cards must belong to the user. Otherwise, the user must attain
the legal permission from the card owner to perform the transaction.
All credit/debit cards details and personally identifiable information will NOT
be stored, sold, shared, rented or leased to any third parties.
Customers using the Debit / Credit Cards facility are requested to be available
on their respective contact numbers.
The customer is entirely liable for placing an order using the Debit / Credit
Cards facility after carefully reading all the terms & conditions.
The customer refund procedure might take up to two working days to process
on the Debit /Credit Cards bank payment gateway. The customer has to
follow on with the bank in case of any delay in crediting back the customer’s
account with the amount previously paid by the customer.
Terms of Use
To use mymeatfactory.com website, it is required that you agree and
undertake to comply with the Terms of use of mymeatfactory.com. By
ordering a product using this system, the user agrees to be bound by the
user agreement of mymeatfactory.com. If you do not agree to these
Terms of Use, then you may not use the site. mymeatfactory.com
reserves the right to modify these Terms of Use at any time without prior
notice. You agree that each visit you make to the sites shall be subject to
the then-current Terms of Use, and continued use of the site now or
following modifications in these Terms of Use confirms that you have read,
accepted, and agreed to be bound by such modifications.
The terms and conditions apply to mymeatfactory.com website and its
associated applications on iPhone, iPad, Android, and mobile site
platforms.
By registering on this website, you agree to receive promotional messages
through electronic media as the Company may deem fit which includes but
is not limited to SMS, Emails & WhatsApp messages.
By using this site, you warrant that any personal information provided by
you is true, accurate, current and complete in all respects and that you will
notify us immediately of any changes to your personal information by
updating your member profile on the site or by contacting us, you agree not
to impersonate any other person or entity or to use a false name or a name
that you are not authorized to use.
You are not allowed to register multiple memberships for use by the same
person. Violation of this clause may result in termination of your
membership.
Members' passwords should be kept confidential at all times, and must not
be shared or disclosed to anyone. You are responsible for all activities and
orders that occur or are submitted through your membership. If you know
or suspect that someone has knowledge of your password then you should
contact us immediately.
All users who are minors in the jurisdiction in which they reside (generally
under the age of 18) must have the permission of, and be directly
supervised by, their parent or guardian to use the website. If you are a
minor, you must have your parent or guardian read and agree to this
Agreement prior to you using the website.
Any comments or feedback that you submit through the website must not:
o attempt to impersonate another user or person;
o use the username of another user;
o use the mymeatfactory.com service as part of any effort to compete
with mymeatfactory.com
o or to provide services as a service office;
o attempt to bypass any measures of the website designed to prevent or
restrict access to the website, or any portion of the website;
o harass, annoy, intimidate or threaten mymeatfactory.com through any
medium of communication or to any of its employees or agents
engaged in providing any part of mymeatfactory.com services to you;
o use the website in a manner inconsistent with any and all applicable
laws and regulations;
o any other suspected malicious activities on mymeatfactory.com
website or applications;
The prohibited acts listed in the above paragraphs are non-exhaustive. You
will pay mymeatfactory.com for all costs and damages which it incurs as
a result of you breaching any of these restrictions.
mymeatfactory.com will fully co-operate with any law enforcement
authorities or court order requesting or directing us to disclose the identity
or location of anyone posting any material in breach of the above
paragraph.
mymeatfactory.com may temporarily suspend or completely cease the
system operation at any time.
mymeatfactory.com shall not have any responsibilities against the
members of mymeatfactory.com or any third parties due to the
temporarily suspension or completely cessation of the system operation.
This site may be unavailable at certain times to allow for maintenance and
upgrades. Although we will endeavour to notify customers in advance of
any service unavailability, this cannot be guaranteed and we reserve the
right to alter or withdraw the service at any time.
Governing Law
These Website Terms shall be governed by and construed in accordance
with UAE law. Disputes arising in connection with these Website Terms
(including non-contractual disputes) shall be subject to the exclusive
jurisdiction of the Dubai courts.
